Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Are you looking for more than just a job? Do you want a career where your success is determined by your effort, your growth is supported through mentorship, and your work makes a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as Remote Customer Service Representatives – Benefits Advisors . In this role, you'll help working families understand their available supplemental benefits while building long-term client relationships—all from the comfort of your home.
You'll work with clients who have requested information regarding their available benefits, providing education, answering questions, and delivering exceptional customer service through scheduled virtual appointments.
Our mission is simple:
Protect every child and serve all working people.
As our organization continues to grow, we're looking for individuals who are ready to learn, grow, and build a rewarding long-term career in a supportive remote environment.
No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support.
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, leadership development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build successful careers from home while receiving continuous coaching and professional development.
As a Remote Customer Service Representative – Benefits Advisor , you'll work directly with clients who have requested information regarding their benefits and coverage options.
Successful candidates typically possess:
Experience in the following areas is beneficial:
No prior insurance experience is required.
We provide complete training and ongoing mentorship to help you succeed.
Eligible representatives may have access to:
At AO, your success is determined by:
Here, you'll have the opportunity to:
Applicants must:
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're ready to build a flexible remote career with purpose, professional growth, and long-term opportunity, we'd love to hear from you.
Apply today and discover how far your ambition can take you with AO.
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