Job Description

Salary: $114,080 - 218,030 per year Requirements:

• We require a bachelors degree, or 4 years of relevant education and/or experience.
• We need 6 years of infrastructure experience, including solid technical depth in mainframe infrastructure and z/OS.
• We require 4 years of experience creating, changing, and supporting infrastructure and individual system components.
• We expect advanced business acumen across business operations, risk management, industry practices, and emerging trends.
• We need practical knowledge of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
• We require demonstrated experience working with cloud technologies and tools.
• We prefer Assembler programming skills for development, maintenance, and debugging of system-level components.
• We value extensive experience with SMP/E software installation, maintenance, service management, and product lifecycle support.
• We prefer knowledge of RACF security administration, auditing, compliance controls, and access management.
• We value proven experience in dump analysis and debugging, including IPCS and system diagnostic tools.
• We prefer advanced problem determination skills, root cause analysis, performance tuning, and resolution of complex z/OS infrastructure issues.
• We value proficiency with IDCAMS, catalog management, VSAM administration, and storage-related utilities.
• We prefer US military experience gained through military service or as a military spouse/domestic partner.

• We administer and maintain the IBM z/OS operating system and supporting software across development, test, disaster recovery, and production environments.
• We plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E maintenance, and product deployments.
• We ensure system availability, resilience, performance, and capacity management for the mainframe platform.
• We perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual work.
• We support core z/OS subsystems, including JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities.
• We implement security controls, vulnerability remediation, audit findings, and compliance requirements.
• We handle incident troubleshooting, root cause analysis, and problem management for infrastructure issues.
• We maintain disaster recovery readiness and support recovery testing and business continuity initiatives.
• We develop and maintain automation using Assembler, REXX, Python, JCL, Ansible, and other platform tools.
• We partner with application, database, storage, network, security, and vendor teams to deliver infrastructure solutions.
• We create and maintain technical documentation, standards, procedures, and engineering runbooks.
• We evaluate emerging technologies and modernization opportunities to improve platform capabilities and reduce operational risk.
• We independently design scalable IT infrastructure, prioritize system changes, and reserve execution for complex implementations.
• We automate service delivery, maintenance tasks, monitoring, and tooling activities.
• We independently resolve highly complex production issues and lead troubleshooting of end-to-end solutions across multiple systems.
• We lead analysis of end-to-end system failures and make recommendations to business leaders on the best solutions.
• We experiment with new patterns and technologies.
• We help establish and improve engineering best practices, concepts, and patterns with peers and the business.
• We proactively identify innovative solutions and ideas based on customer and business needs.
• We mentor and coach engineers on design, development, and maintenance of systems.
• We develop software-defined infrastructure as code in CI/CD pipelines.
• We ensure risks tied to business activities are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

• Ansible
• CI/CD
• Cloud
• IBM
• Support
• JCL
• Network
• Python
• Security
• TSO
• VSAM
• DevOps

More:

We are USAA, serving our members with highly competitive products, exceptional service, and trusted advice, with a strong focus on the military community and their families. We offer a flexible work environment that requires being in the office 4 days per week, with this role based in San Antonio, TX, or Plano, TX; relocation assistance is not available. We support active-duty military spouses and may offer remote or hybrid flexibility consistent with policy and business needs. Our employees enjoy best-in-class benefits, including medical, dental, and vision coverage, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off with paid holidays plus 16 paid volunteer hours, wellness programs, and career path planning with continuing education. The salary range for this position is $114,080 to $218,030, and we also offer pay incentives based on performance at the discretion of our Board of Directors. We are an Equal Opportunity Employer, and applications are accepted on an ongoing basis until the role is filled.

last updated 44 week of 2026

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